I have used Alex’s service for both a dog and two cats. She is always professional and her love and genuine care for animals is what makes her amazing at what she does. I highly recommend her and While You Were Out!

Letty S.

I can’t even begin to describe how much we love Alex!! The quality of service she provides is unparalleled. We have complete trust and faith in her. We have three pups, one requires extra special care…….Alex really goes above and beyond for her and us. We feel very lucky to work with Alex and to be able to have some flexibility in our lives, given our pups special needs. I would highly recommend her services to anyone out there looking for a trustworthy and skilled professional.

Desiree R.

Alex is the best at what she does! Alex visits my two Lab mix twice a day sometimes two times a week! My girls either get walked or played with or both. She is very knowledgable about animals and services for them. If you are looking for a pet sitter who is trustworthy, conscientious, flexible, look no further. She even stuffed my dogs kong toys with peanut butter and froze them to keep the pups busy! She sends pictures and videos, she has cleaned up the yard when my girls have been mischievous… Can’t say enough good things about her.

Roger B.

Alex and While You Were Out is the pet sitting business I’ve been looking for! My partner and I moved to San Jose almost 2 years ago, and have tried out a few pet sitters since then, but always had some form of problems with them. Alex is the first sitter who we instantly felt confident in and comfortable with. Her experience working with animals is evident. For instance, one of our cats has a complicated medical condition and because of Alex’s background, she knew all about it and what to be careful of and look out for. It makes us feel good to leave him in her hands when we go away. She also clearly cares about our pets, which I can’t say for every sitter we’ve had! The text updates are helpful as well. We are very happy with While You Were Out!

D. T.

We are new to the Bay Area and don’t know anyone who we could trust our cats to when we travel … until we found Alex/While You Were Out! I knew I liked Alex from our first phone call and she proved to be very professional and a true animal lover. She texted me pictures every time she visited our cats and she even vacuumed up the loose cat litter! I would highly recommend Alex to anyone.

Mary H.

Her years of experience show with a naturalness and instinct for working with animals – a clear communicator who inspires trust and confidence.

Beege L.

Just moved to the south bay this year, Alex and ‘While You Were Out’ were absolutely amazing! She took wonderful care of our kitty while we were out of town for several days and went out of her way to send lots of pictures and check in frequently with us. She definitely has a way with animals! WYWO is the first place I’d recommend to anyone looking for a pet sitter.

Dan O.

I have two shy pups and they LOVE Alex. She took the time to build a bond with them before walking them. She’s very considerate of the weather and any going ons downtown before taking them for a walk. I love the text message updates. And she’s been super great about being flexible when we need extra help or the dogs are off at boarding. 5 stars!

Kristen B.

Alex has been a life saver for us with our new puppy and our older 1.5 year old pup!! She’s super responsive and is flexible, should something come up last minute, needing to reschedule. Love the photos she takes and texts of the pups having fun! You can tell she loves what she does and genuinely cares about them. We never have to worry about them with Alex.

Esther W.

I was very nervous about going on vacation with a cat who has medical needs. Alex came highly recommended by our vet, and I can’t say enough about her communication, professionalism and care of our kitty. Alex responded in a timely manner, came out and clearly knew her business well. She did not balk at the idea of needing to medicate our Squidge or the extra litter maintenance that comes with a kitty on steroids. She even clipped her nails (after checking in with us) when she noticed they had overgrown. Alex is so caring and communicative. Her rates were in line with other pet sitters, but with extra expertise and care. Highly recommend!

Ellen M.

We love Alex! She visits our pups 2 times per week. She loves our dogs like her own. Our otherwise fearful cockapoo jumps into her lap, wagging his tail when she comes to visit. We trust her, she’s an excellent communicator and gentle/loving with our dogs… we couldn’t ask for more.

Melissa Y.

We’ve just moved to San Jose and don’t know anyone – let alone someone we can trust our cats to. It’s not easy trusting a stranger with your babies, but I knew I liked Alex from our first phone call. Alex is very professional and it’s obvious she loves animals. She took very good care of our guys – we couldn’t be more pleased! We love that she texted me pictures every time she saw them – and she even vacuumed up any loose cat litter! It’s a relief to know that we’ve found someone whom we can trust.

Mary H.

I never worry when I leave my pets with Alex. She not only takes good care of my cats, two of whom have to be given daily medications, she often does a little something extra for them too. For example, I came home once after a Christmas trip to find she had given the cats some small holiday toys (that they still play with)! And, she had converted the cardboard box of a cat litter shipment into a little playhouse for them that we kept because the cats love it so much. (One of our cats was sleeping in there today when I got home from work.) Alex always sends pictures and updates. In short, she goes the extra mile. Give her business a try. You won’t be disappointed.

Rebecca T.

Alex is BY FAR my go-to person when it comes to caring for my furry family!


She is passionate about animals, understands their individual personalities and needs (as well as the needs of their doting parents), notices if anything seems out of the ordinary, knows who to call and what to ask.

Besides her obvious love for animals, Alex is an EXTRAORDINARY caregiver because of her vast professional experience in the veterinary field. There is NO ONE I TRUST MORE than Alex when it comes to caring for my babies. Alex has looked after my cats and dogs for almost a decade now and seen them through various stages of their lives with love and compassion; she has played with them when they were young and patiently sat with them as they grew older. I cannot recommend her enough! I am happy for Alex to share my contact information with anyone who needs to hear more praises for her exceptional skilled services and commendable character. I am a big Alex fan!

Kat T.

Alex pet sat for my cat for the first time in May 2015. After meeting Alex for the first time, I felt very good about leaving my cat in her care. She did an amazing job & even took the time to text me with pictures of my cat while I was away. I will definitely use Alex again & recommend While You Were Out to anyone who needs a reliable pet sitter.

Rose C.

Alex is THE best! While on vacation our 10 gallon fish tank sprung a leak and drenched my daughter’s dresser. Alex called to tell us what happened and that the fish was fine – in fact, she relocated the fish to a temporary bowl at her house until we returned home. What she didn’t tell us was that she’d cleaned up the mess, emptied the top drawers of their soaking wet contents and put everything into the garage to prevent further damage – really, above and beyond. There isn’t anyone I’d trust more with my pets and my home.

Melissa A.

We recently had Alex take care of our dog while on vacation. Our dog Sasha falls into the category of “special needs” – she has degenerative myelopethy which means limited use of her back legs. She is in rehab and has a very specific exercise routine that must be done every day. We hired Alex because of her animal medical background and her familiarity with canine rehab. Unlike a regular pet baby sitter, Alex completely understood the sort of special care Sasha needs. We were gone for a full week and were able to relax and not worry about Sasha knowing she was in extremely capable hands. Alex did a top notch job taking care of Sasha and maintaining Sasha’s rehab routine. We’d hire Alex again in a heart beat!

Jeff M.

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